Toos
Delete your Toos account
You can delete your Toos account at any time, from the app or by asking us. Deletion is permanent.
From the app (fastest)
- Open Toos and sign in.
- Go to Me, then tap the Settings gear at the top right.
- Under Account, tap Delete account and confirm.
Your account and its data are removed immediately, and the app returns to the sign-in screen.
Without the app
If you no longer have the app or cannot sign in, email [email protected] from the address you signed up with, with the subject “Delete my Toos account”. We will confirm by reply to that address before deleting, and complete the deletion within 30 days.
What is deleted
- Your account, sign-in credentials and profile (name, area, photo).
- Your reviews and review photos, saved places and “saved places” visibility setting.
- Any shop-owner claim, the proof photos you sent with it, your owner edits and owner replies.
- Suggestions you sent for other places.
What is kept
- Places you added to the Toos directory stay listed, without your name, so other people can still find them. Their photos stay with them.
- Nothing else. We do not keep a copy of your account for marketing or analytics. Routine encrypted backups expire within 30 days.
Questions: [email protected]